WHAT TO EXPECT
If this is your first time as a patient to our centres, Welcome!
Most patients that we see, we see for the first time. Even more amazingly, we find that over 90% of the patients we see have never been to a chiropractor before, mainly because they are not aware of the benefits of chiropractic care; not only to symptom relief but, more importantly, to ongoing general wellbeing. We leave no stone unturned to provide the best possible care that is tailored to your specific needs.
1
A bit of paperwork
We will have some simple paperwork for you to fill in on your first visit with a member of our front desk team, including important details about you and why you are seeing us. We look to give you a brief tour of the centre so you know where all the amenities are.
2
First Consultation – The New Patient
During your first appointment we will discuss your main complaint and any other health-related issues and concerns. This will involve taking your case history followed by a physical examination.
a. Case History
In order to identify the cause of your complaint and address it and / or any other concerns you may have, we will take a full and detailed history. For this reason we ask you to bring with you as much information about your history as you have available, including a list of any medications you are taking or have taken in the past, images such as X-rays or MRIs, and any other information about past medical procedures you have had or are having done.
b. Physical Examination
This involves a complete examination of your spine and nerve system as well as joints, muscles and ligaments to reach a working rationale for the cause of your complaint. At the end of this session we will tell you whether we think we can help. If we can, we will book the next appointment which is called the Report of Findings.
3
Report of Findings
This session will ideally occur within 24 hours after you have had your New Patient Examination (see above). By this time, we will have been able to examine your case (in most cases no further tests are required) and determine what is required to get you to where you want to be. At this session we will explain:
- What we have found
- What we can do
- How many sessions it will take
- How much it will cost
We advise most patients to bring a partner or close friend to this second session. We have found patients that do this tend to be better supported at home and as a result tend to improve faster.
4
First adjustment
Provided you are happy we will usually start care on the day, straight after the Report of Findings. We appreciate most people are in pain when they first come to see us and genuinely want to start care as soon as possible; for this reason we allocate a dedicated time slot after the Report of Findings for the first adjustment. Whilst there is no charge for our time at the Report of Findings, all adjustments (including the first one) are charged for. The charges for adjustments and all the services we provide can be found under Services & Charges.
Home exercises and supportive care
Before leaving you will be usually be given instructions and a handout on certain activities or exercises to be carried out at home. This advice may also include the use of ice (or very occasionally heat) and advise you to avoid certain activities and positions that we feel may be aggravating your condition.
5
Follow up appointments
Your Doctor of Chiropractic at our centre will provide you with a schedule of care that is right for you. It usually takes time to create a bad habit and consequential problem, so it can take time to heal and return to a state of wellbeing. You may therefore receive a schedule of care that is tailored to your case.
Any schedule will include reassessments so all aspects of your care are monitored at all times.
We know that everyone has commitments so we offer your appointment/s scheduled in advance at times that are most convenient for you. We are also open late and on some Saturdays.
6
The Health Class
Given that most people we encounter have chronic complaints that have been ignored and subsequently worsened, it is very likely that if they go back to their usual habits they will end up back where they started.
Poor posture is just one of these bad habits. In this class we recap on positive and healthy attributes to include in your lifestyle so that you are less likely to slip back to where you were when you first came to see us with your symptoms. In clinical practice we have found that people who come to the health class stay on track with their recommended care and feel more empowered from having attended.
7
And finally, we maintain health
When you are feeling great and back on track we offer ongoing wellbeing care for those who want not only to keep the pain away but to keep themselves in an optimal state of health.
CHILDREN’S CHARITIES


LOCAL CHARITIES

We offer various Therapy Disciplines
We are proud to offer a wide range of comprehensive services to meet the needs of all ages. Our team of professional caregivers specialise in providing personalized Chiropractic Care and Massage Therapy.
See all ServicesChiropractic Treatment
We are one of the most advanced chiropractic clinics and carry the latest chiropractic equipment which helps our doctors diagnose and treat back pains, spinal problems, neck pains and…
Find out MoreMassage Therapy
Massage therapy is a hands-on treatment that involves manipulation of the soft tissue structures of the body to prevent and alleviate pain, discomfort and muscle spasm. Massage therapy…
Find out More
Our Services
We provide a number of outstanding services to our patients.
- Chiropractic care
- Massage
- Reflexology
- Reiki
- Core stability / training
- Health classes
Personalized Treatment
You will receive a full individualised treatmentComfortable Clinic
Our clinic feels like a comfortable health & fitness centerLicensed Therapists
Your treatment will be performed by only licensed therapistsPractitioners Network
We will work closely with all your health practitionersExperience Staff
Our therapists are trained and certified in therapy techniqueTherapy Goals
Setting goals is the best way to enjoy a successful outcomeaccident or otherwise, we welcome the chance to serve you.
Latest News and Research
Find out the latest news about our Chiropractic Clinic and information about all your health related needs.
We are always happy to hear what you have to say so be sure to leave a comment.
Read all NewsAbout Us


Our team of highly trained professionals uses the latest healing technologies to restore you to pain-free health, quickly and easily. We thoroughly evaluate and treat all of the contributing root factors related to your issue. This includes, but is not limited to, your work and home stressors, overall body condition, nutrition, genetic & postural habits, emotional connections and patterns that are held in your muscles
Ask a Question
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Grayson is an absolutely fab Chiro...you are in good hands 🙂
Sarah Hart
April 20, 2014Grayson is an excellent Chiropractor! Every visit to the clinic is a pleasurable experience from the moment you walk through the door to Ying's warm welcome to the reassuringly focused attention delivered by Grayson during the consultation. Don't just visit the clinic when you have an issue - check in regularly for ongoing maintenance to stay healthy..................
Gavin Perrett
July 29, 2017Regular Chiropractic adjustments are key and our first point of call......Would rather an adjustment with Grayson than an appointment with my GP ��
Linda Keats
July 19, 2017 -
I have had 2 sessions at the Clinic and I feel so much better already. Excellent service and lovely staff. Highly recommended. 5 star!
Chloé Louise
December 19, 2019I first came to see Grayson after a minor car accident left me with a painful lower back. After just one adjustment I felt so much better, and since then he has sorted out various other problems including leg length discrepancy caused by uneven use of my hip and leg muscles, and tension headaches. I highly recommend the Chiropractic Centre as everyone is very friendly and really know what they are doing. I never would have thought I would be interested in having chiropractic care but Grayson has really changed my mind and now I wouldn't be without it!
Lauren Garner-Clarke
July 10, 2017Outstanding. I can’t believe that Grayson just made my legs the same length in one adjustment. Wow!
Ell Hilton
December 21, 2019 -
Cannot fault The Chiropractic Centre in Billericay at all! Katie has given me the most amazing massages and Grayson has given me the most amazing treatment so far, on my lower back and neck pain, that has helped me a great deal! All the staff are very helpful and friendly, and they all genuinely care about the treatment they give you. I always leave the Centre after every appointment feeling happier and better. Highly recommended!
Nicola Rush
July 22, 2021Grayson and team are absolutely fantastic! I’ve been coming here for over a year and it has changed my life! You guys are the best!
Juliana Petrikova
December 21, 2019I actually only came into this chiropractic Center to bring my mum in to see Grayson when her back went. I then got talking to Grayson about suffering with headaches, he then recommended me coming back to see him. Knowing my mum, brother and a few others have been going here for a while I thought why not! If I’m completely honest I didn’t think it would help. After seeing Grayson twice a week for adjustments for the last 3 weeks I have not had one headache and my neck feels so much looser. He is a genius! I would highly recommend. All staff members are very friendly.
Kerry Johnson
November 1, 2017 -
My husband had a really bad back was bent over to one side after seeing Grayson just once he was so much better the next day.would really recommend him lovely man great service thank you so much x
Zoe Anthony
August 18, 2016Great place been coming for years, about 3-4 now. Over this time I feel it has kept me moving though addressing a number of challenges from ankle and low back to elbow. It has enable me to continue with badminton!
Andy Knight
December 21, 2019I am a long standing patient of Grayson, and before I went to him I had trouble standing for long (!!!) due to lower back ache. I also suffered occasional severe knee pain. Grayson correctly diagnosed a trapped nerve, and the knee pain disappeared for good after my first adjustment. Regular adjustments and massages ensure that I rarely have problems with my back now. I used to get back ache after standing about ten minutes, but can now stroll around art galleries for hours again. Grayson and his team are very caring and friendly and have given me great advice about a wide range of health and wellbeing issues, and I can't thank them enough for the difference they have made to my life.
Amanda Carter
July 25, 2017 -
I have suffering for years with issues with a trapped nerve I thought I just needed to live with. I saw Grayson just before Xmas & after just a month of treatment I feel like a new person!! Thanks to all the team.
Kate Schofield
February 4, 2022I’ve been seeing Grayson and his team for some time now. I started when I was pregnant and feeling all out of place with various pains. Grayson has always been very attentive and understanding of my ailments. I saw him again when I struggled post baby and I’m seeing him again now, not because I am in pain, but I realised, that he’s right (did I just say that?) it’s simply good for you get a regular adjustment. I feel better for it and a little bit taller for doing so. Even if that’s just in my mind. I’ve also been getting some fantastic massages from Katie lately and looking forward to my next. Don’t expect a spa massage but a proper make you feel like it’s done something massage 😄
Amy Whelan
September 14, 2021Fantastic environment! Moving a lot better than when I first came in. Looking for to my other half getting the benefits soon to.
Steph Lockwood
December 18, 2019 -
Excellent therapy and honest advice - the main thing is that Grayson knows what he is talking about and gets great results
Laurance Kaz
March 4, 2020Well what can we say about Grayson! My wife put her back out 4 days before we were due to get married recently. My wife was in so much pain,and could not walk or sit down and all we was thinking was we will have to cancel our Wedding. We got an emergency appointment on the Saturday and Grayson worked his magic and although my wife was a bit stiff she could walk, stand and sit without any discomfort. On our Wedding Day my wife had no issues or back pain and managed to get up the spiral staircase and walk down the aisle. We would not have changed anything on our Wedding Day but it would have not even gone ahead without Grayson's help and the support of all his team, so we would just like to say a Massive Thank you as you were simply amazing. Ian & Julie xx
Ian Lloyd
September 23, 2017Highly recommend I was dubious at first but after a couple of sessions I could notice the difference and I continue to go once a month now to keep on top of everything is completely changed my life With being on site every day there is no way that I would be like to continue to work without coming here !
Marc Cantwell
February 4, 2022 -
I’ve been attending this practice , last few months , And the treatment, is exceptional, when I first walked in I could barely walk, due to bad back , and other health issues, However through, Grayson and other members of Staff, has totally changed my life , just wish I had found them few years ago , Highly recommend, , very friendly , helpful, and Professional !! Maureen !
Maureen Korona
June 9, 2021After suffering with the effects from a fractured vertabrae for several months after a road traffic accident Grayson suggested I visit him for some Chiropractic treatment. He examined me and gave me several adjustments. My own GP had told me that I would suffer for the rest of my life, but Grayson has worked wonders - he is truly amazing - he knows exactly what he is doing and does it brilliantly. Looking forward to keeping up regular adjustments at the new clinic. I must agree that he has passion by the bucket load!
Peter Franklin
April 26, 2014Highly recommend Grayson and his team. We are all currently having treatment with Grayson and also massages. They are all so lovely and helpful and you will feel amazing after!
Holly Dupree
July 22, 2021 -
Been seeing Grayson now for a few weeks following acute pain in my back and hips after falling from my horse. The pain became too much and I knew I needed to do somthing. I didn’t want pain killers and wasn’t sure what the GP would be able to do. So I booked in for an assessment session (in which I could be seen the next day!) I have never seen a chiropractor before so was so unsure of what to expect but Grayson put me at such ease and for the first time in a long time, I felt hopeful I wouldn’t have to live with pain anymore. My sessions have been x3 times a week for adjustments and it has literally been life changing and amazing. My pain already is reduced and I feel so much more mobile. On one particular session I had a very bad migraine and Grayson was able to adjust my neck in such a way and my migraine literally disappeared. I have now also started to benefit from sports massage. I can’t wait to see what the the remainder of the sessions brings, but for the first time in a long time I don’t feel I have to say no anymore to activities Which before Grayson would have caused me pain.
Gloria Jones
March 24, 2021I was recommended to Grayson & his team by my Mum. I first saw Grayson in August 2017 as suffering with a bad back meaning I had trouble doing anything active. I have now rejoined the gym and have pretty much no pain in my day to day activities. Not only a very professional service but you are made to feel very welcome by the friendly & helpful team. Thank you Grayson & your team xx
Karen Rowney
July 23, 2018Where do I start. I began seeing Grayson after being recommended to him by a friend. I have had hip issues for many years and had been diagnosed with hip dysplasia on my left side. This had resulted in Years of pain, clicky hips, a PAO operation on my left side in 2017 which did not work and left me with a non union fractured pelvis, permanently disabled and walking on crutches, to try to rectify this I had a total hip replacement in 2019. I was also diagnosed with fibromyalgia which causes all over pain as well as many other complications. I had had enough. I was 38 years of age, a previously physically fit police officer, a mother of two young children and I wanted my life to be over as I couldn’t cope living each day in pain. So I began seeing Grayson and had weekly massages. Within 6 months I was now only walking with a stick if I walked longer than 20mins. (The thought if evening walking 20 mins before that was a dream) and i was off all high strength pain medication, like diazepam, oxycoden, morphine, fentanyl patches etc. My pain levels were so much lower and my depression had lifted. I felt like a new woman and a woman who had a chance of living life again. To say Grayson saved my life sounds dramatic but he played a major role in getting me to feel like some of the old me. I still have a way to go and ongoing problems all hip connected but I’m so so glad I met Grayson and his team. The reception girls know you personally and are very helpful, the masseuse’s are very well trained and experienced and you feel as though you are apart of the family. Would recommend him and his team to anyone who needs help with an injury. My only wish is that I’d met Grayson before I’d met my hip surgeon.
Xin Nahelvik
February 18, 2020 -
After finding myself in agony from lower back pain, I found The Chiropractic Centre, and thank goodness I did! Grayson soon got me out of pain and moving. The level of detail and care that goes into your recovery is fantastic and I have felt nothing but complete confidence in their treatment and support.
Claire Nicholls
July 5, 2021I cannot recommend Grayson and The Chiropractic Centre enough!! As a sceptical person I had never had a massage or been adjusted before. It has made the world of difference. Thank you so much!
Aaron Rogers
August 6, 2020Such a welcoming environment and friendly faces. Such great care and attention given to me. Feeling so much better after my adjustments and would recommend to friends and family. Very happy 😊
Chloe Guidera
December 20, 2019 -
Absoutley fantastic! Can't recommend this place enough.
Jason Mahmut
June 12, 2017I attend chiropractic here every month and it has made such a difference to my mobility. The past few days, however, I have been in immense back pain, so scheduled in some emergency treatments. After just one session the pain has been reduced. I know more sessions are needed to repair whatever it is I have injured, but it's so wonderful to feel relief. Thank you so much Grayson!
Sharon Oliphant
May 24, 2016Definitely recommend. There is our crazy intelligent chiropractor Grayson who will absolutely put himself out to help you and the lovely Ying on reception. I've known them now for 3 years and they have become my friends. Great place 🙂
Rona Breading
July 25, 2017